Rogers apologizes for widespread network outage, says its trying to restore services
A massive Rogers network outage is causing problems for customers across Canada who reported issues with mobile services and internet connectivity. The outage is also affecting Interac services, some Service Canada call centres and offices, including passport offices.
In an email statement sent to CTVNews.ca, Rogers confirmed the outages are currently affecting its wirelines and wireless networks.
We are currently experiencing an outage across our wireline and wireless networks and our technical teams are working hard to restore services as quickly as possible, a spokesperson said Friday.
While the reason behind the outage is still unknown, the telecommunications company apologized for the network interruptions and assured further updates will be provided.
On behalf of all of us at Rogers, we sincerely apologize to our customers, and we will continue to keep you updated as we have more information to share, including when we expect service to be back up.
Government services have also been affected as both Service Canada and Canada's Revenue agency reported outages to their telephone lines.
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