Splunk Helps Nubank Deliver Digital Banking to Millions

One of the Largest Digital Banking Platforms in the World Trusts the Splunk Cloud Platform to Enable and Optimize Business

.conf22-- Splunk Inc. SPLK, the data platform leader for security and observability, today announced Nubank is using the Splunk Cloud Platform to help support nearly 60 million digital banking customers in Latin America. As one of the largest digital financial services platforms in the world, operating in Brazil, Mexico and Colombia, Nubank is working in partnership with Splunk to securely enable and optimize its business so it can deliver an exceptional customer experience and empower millions to take control of their financial lives.

From the beginning, Nubank has been committed to growing and generating positive local impact using technology, data and thoughtful service to eliminate the anxieties that customers face daily as they deal with Latin American banks, said Matt Swann, CTO, Nubank. With data coming in from hundreds, if not thousands, of locations, Splunk provides us with foundational visibility into our systems, helping us to diagnose, solve, monitor and manage in a more efficient way. Data is one of our most valuable assets and we rely heavily on Splunk to manage and remove the complexities with microservices so we can focus on delivering the best customer experience.

Splunk is Nubank's one-stop shop for IT monitoring and business needs. As a digital-only bank, Nubank requires a unique approach to help ensure it can operate without physical locations to save its customers time and reduce bank fees. The Nubank engineering team uses the Splunk Cloud Platform to seamlessly interact across departments with security professionals and compliance teams under one common language. From service logging to security and compliance, Splunk provides Nubank with the information needed to derive insights regarding how systems are operating and how services are delivered to customers.