Rivian's $5 billion plant in Georgia loses lucrative property tax break after...
Candidates turn to TikTok to reach young voters despite security fears: You...
Liz Truss and Kwasi Kwarteng on the naughty step cartoon
Solana back online after another outage. Here's what happened
The 4-day workweek has detractors but research shows employees get more...
Candidates turn to TikTok to reach young voters despite security fears: You...
Liz Truss and Kwasi Kwarteng on the naughty step cartoon
Solana back online after another outage. Here's what happened
The 4-day workweek has detractors but research shows employees get more...
Contact Centers
Business / FinanceBy Business Wire2024-09-01 21:16:00
Contract valued at $6.6 billion supports 75 million Americans with Medicare and accessing health insurance through the Federal Marketplace Maximus MMS, a...
Business / FinanceBy Business Wire2024-08-26 09:30:00
Content Guru today announced that it has been listed in the Challengers quadrant of the 2022 Gartner Magic Quadrant for Contact Center as a Service (CCaaS)1,...
Business / FinancePress Release2024-09-28 13:00:00
Emergency alerts shown in dashboard The talented Norfield team continues to create software that advances the industry forward. The LOGiX Platform is a...
TechnologyPress Release2024-09-28 12:00:00
NEW YORK, Sept. 28, 2022 /PRNewswire/ -- The Contact Center Market report has been added to Technavio's offering. With ISO 9001:2015 certification, Technavio...
Business / FinanceBy Globe Newswire2024-08-08 10:53:31
Dublin, Aug. 08, 2022 (GLOBE NEWSWIRE) -- The 2022 Contact Center Workforce Optimization Market Share Report report has been added to...
Business / FinancePress Release2024-09-27 15:15:00
MiaRec's Sentiment Analysis Dashboard allows for quick and easy access to multi-layered sentiment intelligence for every customer interaction. Our sentiment...
TechnologyPress Release2024-08-17 13:00:00
Innovative new feature is a direct result of customer feedback and helps small businesses build relationships with customers beyond email WALTHAM, Mass.,...
Business / FinancePress Release2024-09-07 12:15:00
CallCabinet delivers cloud-based compliance call recording to Webex Contact Center to modernize the customer experience and provide a secure recording...
TechnologyPress Release2024-09-27 15:15:00
Bright Pattern's advanced omnichannel contact center platform and CX technology is recommended by Aragon Research for buyers looking for flexibility and to...
TechnologyPress Release2024-09-30 08:15:04
When data speaks, he listens. New podcast episode with Kevin Daly I would rather let the data speak for itself.” — Kevin Daly CHEYENNE, WYOMING, UNITED...
Business / FinanceBy Business Wire2024-08-09 13:55:00
UJET Partners with CCMA to Identify and Eliminate Barriers in Contact Center Innovation UJET, Inc., the world's most advanced cloud contact center provider,...
Business / FinanceBy Pr Newswire2024-08-18 13:10:00
Lenders Cooperative announced the availability of the new Small Business Contact Center that will help lenders better support small business borrowers in...
Business / FinancePress Release2024-08-18 13:10:00
Lenders Cooperative announced the availability of the new Small Business Contact Center that will help lenders better support small business borrowers in...
Business / FinancePress Release2024-08-23 13:00:00
91% of respondents believe automation is a critical or important priority as adoption accelerates across channels SAN FRANCISCO, Aug. 23, 2022 /PRNewswire/...
Business / FinancePress Release2024-08-16 13:07:20
Contact Centre Software Global Market Report 2022 – Market Size, Trends, And Global Forecast 2022-2026 The Global Contact Centre Software Market Report by...
Business / FinanceBy Pr Newswire2024-08-22 15:15:00
ARLINGTON, Va., Aug. 22, 2022 /PRNewswire/ -- This September, the National Council on Aging (NCOA) is celebrating National Senior Center Month by showcasing...
TechnologyPress Release2024-08-09 13:45:00
DUBLIN, Aug. 9, 2022 /PRNewswire/ -- The "Sustainability and Circularity Matters - Contact Center Growth Opportunities under the ESG Umbrella" report has...
Business / FinanceBy Pr Newswire2024-08-09 13:45:00
DUBLIN, Aug. 9, 2022 /PRNewswire/ -- The Sustainability and Circularity Matters - Contact Center Growth Opportunities under the ESG Umbrella report has been...
TechnologyPress Release2024-08-17 14:42:00
Leading Digital Communications platform for Credit Unions and Community Banks now offers one seamless platform for Text, Chat, Voice, and Video channels with...
TechnologyPress Release2024-08-26 02:46:00
HONG KONG, Aug. 26, 2022 /PRNewswire/ -- Avaya (NYSE:AVYA), a global leader in solutions to enhance and simplify communications and collaboration, has today...